The deal.

By creating an account, submitting a report, or otherwise using bewarned.app (the “Service”), you agree to these Terms and to the Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. “BeWarned,” “we,” and “our” refer to the operator of the Service.

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) to use the Service. Free accounts are for personal, non-commercial use. Commercial scraping, resale or redistribution of report data, training of machine-learning models on report content, or rebranding of the Service is not permitted without a written license from us.

You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Notify us promptly at hello@bewarned.app if you suspect unauthorised access.

You retain ownership of every report and other material you submit (“Your Content”). You grant BeWarned a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, sublicensable, transferable license to host, store, reproduce, display, translate, summarise, excerpt, redistribute, and create derivative works of Your Content for the purposes of operating, improving, marketing, and securing the Service, and for any successor service. This license survives termination of your account because the public warnings continue to protect other travelers.

You represent and warrant that Your Content is true to the best of your knowledge, that you have the right to share it, and that it does not infringe any third party’s rights. You agree to indemnify BeWarned for claims arising from Your Content per §13.

Reports that are knowingly false, defamatory, or submitted to harm a specific named individual or business may be removed without notice and may result in account termination and, where warranted, referral to law enforcement.

You may not, and may not allow any third party to:

• Identify specific named individuals in reports (use generic descriptions of behaviour, appearance, or location instead);
• Submit reports without first-hand or second-hand knowledge;
• Dox private individuals or publish personal contact information;
• Post hate speech, threats of violence, sexual content involving minors, or content unlawful in the user’s or operator’s jurisdiction;
• Run automated scrapers, crawlers, or AI agents against the public feed beyond rates we publish;
• Interfere with the Service’s security mechanisms, attempt to access another user’s account, or reverse-engineer non-public parts of the Service;
• Use the Service in violation of US, EU, or applicable export-control or sanctions laws (including OFAC-designated countries or parties);
• Resell, sublicense, or rebrand the Service or its data.

Moderators may approve, reject, edit, or unlist any content at their discretion. The community-corroboration score is informational only and does not represent a legal finding of fact.

Shield Pro is billed monthly through Stripe. Pricing is shown on /pro in U.S. dollars. Local sales tax, VAT, or GST may apply. You may cancel at any time from /account or by emailing hello@bewarned.app; access continues until the end of the current paid period and no pro-rated refund is provided for the unused portion of that period.

Refund policy. Refund requests must be made in writing to hello@bewarned.app within 14 days of the initial charge. We may decline a refund if the account has, during that 14-day window, (a) generated one or more pre-trip briefings, (b) submitted a law-enforcement dossier, (c) accessed Pro-only editorial alerts, or (d) shown signs of fraud or abuse. Outside the 14-day window, refunds are at our sole discretion and will generally not be granted. EU/UK consumers retain their statutory right of withdrawal where applicable, subject to the loss of that right once you have started using a Pro feature (CRD Art. 16(m); CCRs reg. 36).

Failed payments are retried by Stripe. After repeated failure, the subscription is cancelled and Pro features are disabled until payment is restored.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not warrant that any report is accurate or that any destination is safe or unsafe. Reports are community-sourced and not professionally verified.

You are solely responsible for your own travel decisions, situational awareness, and compliance with local laws. In an emergency, call local emergency services first. BeWarned is not a substitute for police, embassy, medical, or legal assistance.

Some jurisdictions do not allow the exclusion of implied warranties; in those jurisdictions, the exclusions above apply only to the maximum extent permitted by law.

To the maximum extent permitted by law, BeWarned and its operators, contractors, and affiliates are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, business interruption, or loss of goodwill, arising out of or in connection with your use of the Service, even if advised of the possibility of such damages.

Our aggregate liability for any and all claims arising out of or relating to the Service is capped at the greater of (a) the total amount you paid us in the 12 months preceding the event giving rise to the claim, or (b) USD 100.

Some jurisdictions do not allow the limitation or exclusion of certain damages; in those jurisdictions, the limits above apply only to the maximum extent permitted by law. Nothing in these Terms limits liability for gross negligence, wilful misconduct, fraud, or any other liability that cannot be excluded by applicable law.

The Service’s software, branding, design, text not contributed by users, and curated editorial alerts are owned by BeWarned and protected by intellectual-property laws. Nothing in these Terms transfers ownership of those rights to you.

If you believe content on the Service infringes your copyright, send a notice that complies with the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) to abuse@bewarned.app with: (i) identification of the work, (ii) identification of the infringing material with a link, (iii) your contact information, (iv) a statement that you have a good-faith belief the use is not authorised, (v) a statement under penalty of perjury that the notice is accurate and you are authorised to act, and (vi) your physical or electronic signature. We will respond promptly and may remove material in good-faith compliance.

You may close your account any time from /account. We may suspend or terminate accounts that violate these Terms, put the Service or its users at risk, or that we are required to terminate by law. Upon termination, the public-reports license in §3, the warranty disclaimers in §6, the liability limits in §7, and the dispute-resolution provisions in §11 survive.

BeWarned is not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, civil unrest, terrorism, labour disputes, government action, internet or utility outages, or failures of upstream providers (e.g., Supabase, Stripe, Vercel, Resend).

Governing law. These Terms are governed by the laws of the State of New York, United States, excluding its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Binding arbitration (US users). If you are located in the United States, you and BeWarned agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator, in English, and may be held remotely or in the county of your residence at your election. Judgement on the award may be entered in any court of competent jurisdiction.

Class-action and jury-trial waiver. You and BeWarned each waive any right to a jury trial and any right to participate in a class, collective, or representative action. Disputes must be brought on an individual basis. If this waiver is held unenforceable, the rest of this §11 is null and disputes will proceed in the courts identified below.

Small-claims carve-out.Either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction, in lieu of arbitration.

30-day opt-out. You may opt out of the arbitration and class-waiver provisions by emailing hello@bewarned.app within 30 days of first accepting these Terms, including your account email and the statement “I opt out of arbitration.”

Non-US users. If you are located outside the United States, the arbitration and class-waiver provisions do not apply to you to the extent prohibited by your local law. Disputes will be resolved in the courts of New York County, New York, USA, except that EU/EEA/UK consumers retain the mandatory protections of their local law, including the right to bring proceedings in their country of residence.

We may revise these Terms from time to time. Material changes will be announced by email to signed-in users at least 30 days before taking effect. Continued use after the effective date constitutes acceptance. If you do not agree to the revised Terms, your remedy is to close your account before the effective date.

You agree to indemnify, defend, and hold harmless BeWarned and its operators from and against any third-party claim, demand, loss, or expense (including reasonable attorneys’ fees) arising from (a) Your Content, (b) your use of the Service in violation of these Terms, applicable law, or third-party rights, or (c) your wilful misconduct or gross negligence. We will give you prompt notice of any such claim, and you may not settle a claim that imposes any obligation on us without our prior written consent.

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and BeWarned regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision shall be reformed to the minimum extent necessary.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of substantially all of our assets.

Notices. Notices to you may be sent to the email on your account. Notices to us must be sent to hello@bewarned.app.

General and legal questions: hello@bewarned.app. Abuse, content removal, or DMCA notices: abuse@bewarned.app.